Why Your China Supplier Keeps Asking to ‘Relax Tolerances’ (And What to Do)

cnc aluminum parts on table
Picture of Written by Miss Tee

Written by Miss Tee

Over 15 years of hands-on experience in CNC machining and sheet metal fabrication, supporting product teams across medical, aerospace, audio, and industrial sectors. Specializes in tolerance-critical parts, DFM consultation, and prototype-to-production transition support.

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You send a drawing. The quote looks fine. But as manufacturing begins, the supplier emails: “Can we loosen this tolerance?” Suddenly the project feels uncertain.

China suppliers usually ask to relax tolerances because they quoted results they can’t reliably achieve during production — due to limited machining capability, inadequate fixturing, or insufficient inspection controls.

Below, you’ll see which tolerances cause re-quotes, how to verify true capability before PO, and which red flags mean you should switch suppliers now — not after production fails.

Table of Contents

Why do China CNC suppliers ask to relax tolerances after they quote?

Because they quoted standard machining capability and only discovered during production that they cannot hold the tighter tolerances consistently across the batch.

This usually happens when the quoting team assumes typical tolerances (±0.05–0.10 mm) without reviewing features that require advanced fixturing, probing, or environmental control. When parts start drifting out of spec due to tool deflection or surface distortion, the supplier shifts risk back to the buyer by asking to modify the drawing.

A reliable sourcing approach is to verify control methods early, before production begins:

  • How will stability be maintained during machining and unclamping?

     

  • What in-process verification ensures consistency across all parts?

     

  • Has the supplier delivered similar tolerance zones before?

     

If the supplier can’t answer precisely, the request to relax tolerances is already on its way.

➡ Supplier Decision Checkpoint: A supplier who cannot explain how they will hold a tolerance will later ask whether they really need to.

Which tolerance requirements most often trigger re-quotes or delays?

Thin walls, deep cavities, tight true-position on small holes, and long flatness or parallelism callouts most often force suppliers to adjust price or delivery.

These areas require more than a standard 3-axis approach — they demand rigid setups, shorter tools, and tighter temperature oversight. When a supplier quotes without recognizing these risks, delays surface only after initial attempts fail and QC rejects increase.

To prevent late-stage changes, buyers should clarify functional priority:

  • Which tolerances affect fit and assembly?

     

  • Which tolerances affect performance (sealing, mating, stability)?

     

  • Which tolerances are non-critical and can follow standard grades?

     

By separating critical zones from cosmetic or reference features, you enable accurate quotes and avoid downstream tolerance disputes.

➡ Supplier Decision Checkpoint: If everything is marked tight, the supplier will treat nothing as critical — and the schedule pays the price.

a pair of metal shafts

How can buyers confirm a supplier is truly capable of holding tight tolerances?

By asking the supplier to explain the exact machining, fixturing, and inspection methods they will use to maintain each critical tolerance zone — before issuing a PO.

Many tolerance problems come from assuming capability instead of confirming it. A supplier who truly understands your drawing should be able to point to specific risks — and how they will prevent variation before parts start drifting. Vague reassurance (“We can do it”) often hides process uncertainty.

A simple capability check is to ask the supplier to clarify:
How each tolerance will be controlled (probing, fixturing, cutting strategy)
Where measurement happens in the workflow (not only at final QC)
What proof of repeatability they can show (example reports, past parts)

If a supplier can’t describe control in a repeatable way, variation will show up later — typically after half the batch is cut and deadlines are already tight.

➡ Supplier Decision Checkpoint: If a supplier cannot explain control in detail, then they do not have control.

Get a tolerance review before you commit

Upload your drawing for feasibility confirmation and risk highlights — before production starts

When do tolerance failures show up during production — prototype or mass run?

Tolerance failures most often appear during mass production, because holding accuracy repeatedly is more difficult than achieving it once.

A single perfect part can be produced with extra attention and slower feeds — even on a marginal setup. But as production scales, clamps loosen, heat builds, and tool wear diverges across machines and shifts. That’s when tolerances begin slipping and reject rates spike.

You can spot repeatability issues early if your supplier produces a representative sample run, not just a one-off prototype. Look for:

  • Consistency, not perfection — results should cluster tightly
    • Trends in dimensional drift — not just pass/fail
    • Proof of in-process control — not only final inspection

When a supplier can’t demonstrate stability, the cost and delay of rework usually arrive during your most critical delivery window.

➡ Supplier Decision Checkpoint: Passing once is a prototype; passing repeatedly is production capability.

Which design features make it difficult for suppliers to achieve specified tolerances?

Features that reduce structural rigidity — such as thin walls, tall unsupported sections, and deep internal pockets — make it significantly harder to hold tight tolerances.

These areas amplify every machining variable: a tiny shift in tool pressure can bend a thin section; slight heat growth can distort a tall structure; deflection in a long tool can create positional error that doesn’t show until measurement. Suppliers often underestimate how these features behave under cutting load.

You don’t need to redesign — but they should clarify priority. Highlight which features relate to sealing, bearing fit, optical alignment, or other functional needs. Everything else can usually follow a standard tolerance class.

If a supplier struggles to explain the impact of rigidity on tolerance risk, they may not be prepared to stabilize the process — which means drift is likely to appear after unclamping or during batch progression.

➡ Supplier Decision Checkpoint: If geometry works against rigidity, process control must work harder — ask how they plan to achieve that.

a round aluminum turning component, clear anodizing

How do material selection and heat treatment influence tolerance stability?

Material and heat treatment affect tolerance because parts can slightly change shape as they heat up, cool down, or are hardened, which moves dimensions after machining.

Aluminum expands more than steel as heat builds up, so measurements must happen under controlled conditions or dimensions will shrink later. Stainless steels often contain locked-in stress that gets released once a surface is cut, causing subtle bends when the part is unclamped. Hardened alloys may distort slightly after heat treatment, even when all dimensions looked correct beforehand. If your supplier treats materials like they all behave the same, your tolerances are being left to chance.

You can quickly assess their experience by asking how they sequence machining around heat treatment, when they expect movement to occur, and what they do to re-establish datum accuracy once the part has settled. A supplier who has thought through these questions will explain the plan clearly. One who has not will reassure you instead — until variation appears late in the run.

➡ Supplier Decision Checkpoint: If your supplier cannot explain how your material behaves under heat and cutting forces, your tolerance will likely shift when it matters most.

Do surface finish requirements contribute to tolerance nonconformance?

Surface finish requirements can cause tolerance issues when the final smoothing steps remove more material than expected and shift a dimension out of spec..

Machining to tolerance first and thinking about finish later is a common trap. A smooth surface often requires either a slower final cut or a secondary process like polishing. That extra refinement can change dimensions that were barely meeting the tolerance window. If your supplier assumes they will “touch up the finish at the end,” your tolerance margin might disappear in those last few microns of refinement.

You want a partner who decides what gets machined first, how much allowance the finishing step requires, and where the final measurement will take place. When that sequencing is made explicit, finish and tolerance can support each other instead of competing.

➡ Supplier Decision Checkpoint: If a supplier treats surface finish as cosmetic, they may unintentionally sacrifice your tolerance to achieve it.

Which inspection processes and reports verify that tolerances were achieved?

You confirm tolerances were achieved by measuring the right features with the right equipment and checking that all parts — not just a few — stay within spec.

A capable supplier knows that passing tolerance once is meaningless unless the result can be repeated. They should describe when they measure critical features, how they prevent drift as tools wear, and what kind of documentation they can provide to demonstrate control. It’s not unreasonable to expect a CMM report for geometric tolerances, capability data if you’re scaling volume, or inspection aligned to functional datums rather than whatever surface is easiest to probe.

When a supplier avoids specifics about how they measure and what the results look like, it usually means measurements happen too late — after variation has already accumulated. That is when you receive a batch showing a mix of “close enough” and “needs rework,” even though the prototype seemed perfect.

➡ Supplier Decision Checkpoint: Trust what is measured and recorded — not what is assumed or promised.

a brass helical gear on table

When are tolerances tighter than functional needs — and what cost risks follow?

Tolerances are tighter than necessary when the part will still function correctly with a wider range of dimensions.

Many drawings include ultra-tight numbers simply because they were copied forward from previous designs or CAD defaults. When a feature doesn’t affect sealing, alignment, or performance, driving it to microns only adds work that doesn’t benefit the product. Suppliers then need special setups or slower cutting strategies that raise the unit price and extend the timeline. Worse, the tighter the tolerance, the easier it is for variation to appear late in production — turning minor dimensions into major supply-chain risks.

You can usually tell a tolerance is tighter than necessary when a supplier struggles to explain why it must be held so closely or when no mating component actually depends on that level of precision. It’s far better to tighten only where needed and allow normal machining everywhere else.

➡ Supplier Decision Checkpoint: If a tolerance doesn’t protect function, it may be quietly hurting cost and schedule instead.

What red flags show a CNC supplier lacks tolerance engineering capability?

A CNC supplier lacks tolerance capability when they cannot clearly explain how accuracy will be controlled during production..

Early confidence feels good, but it’s not evidence. If a supplier tries to avoid discussing fixturing stability, tool life, inspection timing, or what they’ll do if tolerance starts to drift, they may be hoping the part behaves rather than planning for control. Frequent requests to “relax tolerances,” last-minute price changes, and inconsistent response to technical questions are all signals that accuracy is still theoretical, not managed.

You should feel more confident after each clarification you ask — not less. When answers stay vague, the risk stays high that tolerance failure will appear after time and material have already been committed.

➡ Supplier Decision Checkpoint: If clarity doesn’t improve as questions deepen, capability isn’t real.

Send your drawing for a tolerance-verified quote

Cut delays and rework by confirming accuracy control at the quoting stage

What best practices separate reliable tolerance shops from low-cost vendors?

Reliable tolerance shops plan control methods before machining starts and monitor variation throughout production.

Before cutting material, capable suppliers review your drawing, identify which features require extra attention, and map those to a process that includes fixturing choices, measurement methods, and expected tool wear. During production, they monitor variation instead of assuming every shift will perform the same. And if something begins to drift, they correct the root cause rather than asking you to change the drawing.

When a supplier treats tolerance as a process — not a gamble — the entire flow becomes more predictable: pricing stays steady, timelines hold firm, and parts fit the first time.

➡ Supplier Decision Checkpoint: If a shop cannot describe how they prevent variation, they will only discover it after it costs you time.

Conclusion

Tight tolerances demand real control, not assumptions. When a supplier hesitates, delays follow. By confirming how accuracy is planned and measured before production, you prevent hidden risks, protect lead time, and ensure every part fits the first time—without costly surprises later.

Frequently Asked Questions

 If a feature doesn’t affect fit, sealing, or alignment, standard tolerances usually perform the same — at lower cost and lower risk.

Repeated requests to relax specs, unclear answers to control questions, or variation showing up late in the batch are strong indicators that capability is not real.

Material stress changes shape when restraints are removed. If the supplier doesn’t re-establish datums afterwards, drift appears.

No. One part can be controlled manually. Only repeatable process control keeps every part within tolerance.

 Ask for previous CMM reports on similar features, details on fixture strategy, and how they monitor tool wear during the run.

Many shops quote assuming standard capability, then discover too late that advanced control is needed. Without process planning, accuracy becomes reactive instead of managed.

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